POUCH24 | Anti-Fraud Statement

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Anti-Fraud Statement

Dear Customers,

POUCH24 will never request your financial account details or credit card information via SMS or phone calls for any reason. We will never ask you to visit a bank counter or operate an ATM.

If you receive suspicious calls or messages, please stay alert and do not follow instructions from unknown callers. If in doubt, please contact POUCH24 immediately or call the 165 Anti-Fraud Hotline for verification.

Key Precautions: Beware of Unknown Callers: Be extremely cautious of numbers starting with "+", "+2", or "+886". Scammers often spoof phone numbers to impersonate companies, banks, or judicial authorities.
Stay Safe Online: Do not click on suspicious links or accept LINE friend invites and messages from strangers.
Recognize Common Tactics: Scammers often use excuses like "duplicate orders" or "accidental installment settings" to trick consumers into using online banking or ATMs.
Protect Your Information: If a call involves banking matters, contact your bank directly. Refuse any request to operate accounts or provide private data.
Enhance Security: Regularly update your passwords using a strong mix of uppercase/lowercase letters and numbers. Avoid entering credentials on public computers.

POUCH24 wishes you a safe and pleasant shopping experience.

165 Anti-Fraud Website: https://165.npa.gov.tw/#/

Customer Service: contact.us@riivancebiotech.com.tw